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Having 24/7 customer service means you’ll be able to close more sales.After normal business hours end, your bot can continue answering customer inquiries, making purchase recommendations and guiding them to a sale.Whenever you’re away, your bot will continue providing friendly customer support 24/7. If your bot doesn't recognize a question, it will transfer the conversation to a live agent - seamlessly.Immediately switch to live support with the click of a button. Help your live agents get more done faster with chat shortcuts.
In just a few keystrokes, they can find answer they’re looking for and reply to the customer – without having to type out the full response.
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